We are dedicated to maintaining the confidentiality and security of personal information for all patients and website visitors. This Privacy Policy explains how data is managed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Details We Gather and Purpose of Processing
Only information that is essential for providing dental services and fulfilling legal duties is collected.
Patient Records: When registering for care, you may be asked to provide your name, contact details, date of birth, medical background, and relevant dental history. These records allow clinicians to plan appropriate treatment, maintain accurate documentation, and comply with professional standards.
Website Information: When accessing the website, certain technical data such as IP address, browser type, and device information may be recorded automatically. This supports system security, troubleshooting, and performance monitoring.
Communication Data: If you contact the practice by email, telephone, or online enquiry form, your information will be used strictly to respond to your query, confirm appointments, or provide requested guidance.
Personal data is never sold or shared for promotional activities.
- Use of Cookies
Essential cookies are implemented to ensure secure and reliable website operation. These small files assist with maintaining session integrity and protecting against malicious traffic. No behavioural advertising or intrusive tracking technologies are used. You may adjust cookie preferences within your browser settings, although certain features may be affected.
- Data Security and Retention
Appropriate technical and organisational safeguards are in place to prevent unauthorised access, misuse, or loss of information. Electronic systems are secured, and physical documentation is stored in controlled environments. Access is restricted to authorised staff members only. Records are retained in line with healthcare regulations and securely destroyed once retention periods expire.
- Circumstances for Information Sharing
Information may be disclosed when necessary for:
- Dental laboratories involved in creating restorations
- Other healthcare professionals for referrals or specialist input
- Regulatory authorities where disclosure is legally required
All third parties are expected to maintain strict confidentiality and comply with data protection legislation.
- Your Rights Under Data Protection Law
In accordance with UK GDPR, you have the right to:
- Request access to the personal data held about you
- Correct inaccurate or incomplete information
- Request erasure where applicable
- Restrict or object to certain processing activities
Lodge a complaint with the Information Commissioner’s Office (ICO)
For any privacy-related enquiries or to exercise your rights, please contact the appointed Data Protection Lead via the practice’s official email address.
This Privacy Policy may be updated periodically to reflect changes in legal requirements or operational practices. Please review it occasionally to remain informed about how your information is protected.